Requirements

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PRICING GUIDES

Pricing for our laser services depend on lots of different things, mostly it comes down to the material, time it takes to cut & the quantities. We can cut anything from a one off piece to large scale orders. Below are some rough price guides for simple laser cut pieces, each piece is different though so please use this as a rough guide and send us a quote request for a better idea of what your job will cost to produce.

FILES

vector files
At the end of the day we always need to end up with a vector file for the laser to cut it, so the more you can do to give us a suitable vector file the cheaper your quote will be. To learn about getting your file set-up correctly see our section below about file setup.
non-vector files
If you have a non-vector file (eg a scan or photo of a drawing or something you’ve made in photoshop) we can sometimes help you convert the file, for this we charge at an hourly rate for file conversion or see our section below about file setup for some ways of converting your drawing to a vector file.

DELIVERY

All quoted prices on delivery are based on the fact that we are assuming you are in Australia, overseas prices on postage and sample will have to be quoted as the jobs are sent in.

FILE SETUP

We prefer vector files to work with, it is the only file format the laser cutter recognises.

In some cases you can convert clean black and white drawing to vector files for laser cutting, we charge an hourly rate for file setup. if you are unsure please fill out our quote request form and attach your image so we can take a look!

If you don’t have Adobe Illustrator to create your vector file but would like to make your own you can use other programs like Corel DrawInkscape or Vector Designer to create your file – there are lots of tutorials on the internet to show you how to use these programs.

You can also use an online service like Vector Magic to convert your file to a vector – these work best with clear bold lines (not pencil drawings) of if you draw up your design in black ink and then upload to this website then it might be able to convert if for you. They can even hand trace your design for you if the auto trace does not work so well.

When setting up your file

  • Make sure it’s setup as RGB (not CMYK)
  • Cut line set to be a red stroke (no fill)
  • Save as EPS file
  • Setup at 100% of size it needs to cut
  • If you want an area to etch make it black
  • All cut lines must be joined to be one continual line.

TERMS AND CONDITIONS

Shipping & Delivery

All orders placed through www.engratek.com.au will be shipped when ready using Australia Post express post (overnight delivery) or registered post (3-5 days). For international orders we will ship by Australia Post airmail.

Ordering

Please check your samples thoroughly, we do not take responsibility for pieces that are wrong when they arrive to you. Please be aware that pieces that are detailed and/or cut out of wood will be fragile and should be designed accordingly. We take no responsibility for pieces that break when you wear or use them this all needs to be taken into account when you design your product and check your sample.

Returns & Replacements

There are no returns on laser cut goods. We don’t replace goods because they didn’t turn out as you hoped, because you’re not happy with the material or because their was a design problem with your drawings – however If pieces arrive broken in the post we will be happy to supply you with a new one, just contact us to request a replacement.

Payment, Pricing & Promotions

All quotes are valid for 2 weeks only, all pricing is not negotiable. All orders must be paid for before the goods are dispatched.

Intellectual Property

All designs remain copyright of you, the submitter, Engratek takes no interest in or responsibility for designs or data submitted to us. We will not display or distribute your plans to any third party without your express authorisation.

Privacy & Security

We will not share any of the personal information you care to share with us with anyone else! If you have questions or concerns regarding this statement, you should first contact us at [email protected] or by mail at Unit 10 4-6 Vista St, Caringbah 2229 NSW Australia. We do however reserve the right to disclose your personally identifiable information as required by Australian law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

Changes to Terms

From time to time these terms and conditions may change. If we need to change our terms, we will post those changes to this statement and the changes will be updated through our news feed. We reserve the right to modify these terms at any time, so please review it frequently.

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